Delivery Information


We have two turnaround periods for your comfort; Standard shipping and rush orders. In, standard turnaround; includes 8 to 10 business days after receiving the final approval from you. For Rush orders, we require 4 to 6 business days for delivery with 25% rush charges of the actual order amount.


In order to make all of our customers updated and aware of our new promotional products, we often send the newsletter, emails, promotional material, coupons, new designs, templates, seasonal discount offers, magazines, and booklets. The one and only purpose are to get the discount by using such coupons and update you about packaging trends periodically. You will update about our new products, offerings, and services via promotional material we usually sent to our customers. So it is advised to read carefully our terms and conditions before going to use discount coupons. You can share the coupon code with our customer representative before payment and cash that coupon.


It is sure all our prices are written on-site or given by any sales representative in UK pounds currency. We accept a variety of payment methods like Master Card, VISA Card and PayPal. Only authorize and lawful payment methods and cards are accepted here.

Order Cancellation

In order to encourage orders, there are specified options that can opt; remember once you place the order and it enters the phase of printing, there is no chance of cancellation of the order. No refund would be placed after this, and no fees that you have paid for the sample, logo, and design. So you need to update us before the order enters in printing phase, in order to cancel.

Intellectual and Intangible Property

Remember that all the designs and logos on our website are our intellectual property, the property of The Custom Boxes-UK. Any kind of attempt in order to sell our intangible property or use it without our permission will count strictly. Definitely, we have a right to sue.

Government Laws

We follow all the government laws made by the UK government, this site can be accessed from different locations. Different locations have different laws so all the users of this site are bound to follow the rules of where he is standing and according to their position.


In any case and lawsuit you can’t engage with any member of The Custom Boxes–the UK can’t support any kind of proceedings by law. In order to get rid of all such complexities, it is advised to carefully read all terms and conditions before ordering.

Account Cancellation

We can terminate the account of any client if he is continuously breaching our terms and conditions or is not in a mood to act lawfully with us.