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Frequently Ask Questions

Q. How much The Custom Boxes-UK standard turnaround time?

Our standard turnaround time is 8 to 10 business days, after approval of the design. The final approval takes place on specification sheets; we send these sheets for approval prior to printing your order.

Q. How can I get fastest shipping than standard turnaround time?

Yes, we offer 6 to 8 business days rush order service, we charge the additional but small fee for rush orders.

Q. I have my own artwork, can I print this?

Yes, The Custom Boxes-UK is specialized in providing all kind customized solutions, so you can get your own print ready design.

Q. I am confused about how my finish box looks alike?

We do digital proof before printing, flat view template as well as 3D design. Such designs clear the customers how their finished product look alike. We also provide physical samples for bulk production with very less fee. One can print the digital proof, check the size, glue, and assemble, printing color combinations and all other dimensions easily.

Q. I need wholesaler prices, do you offer?

We have special discount packages for repeat customers and wholesalers.

Q. Do you ship outside of United Kingdom?

Yes, we offer free shipping in the UK but we have thousands of satisfied customers across USA and Canada as well.

Q. What are your favorite payment methods?

We accept the variety of payment methods like; PayPal, Cheque, Master, VISA, Amex, and Discover.

Q. In what form usually boxes are shipped?

All Boxes are only shipped in flat form, pre-assembled.

Q. What is our printing method?

Our printers are skilled and expert in Digital printing, advanced offset printing, and screen printing. All three types of printing are available at affordable rates.

Q. What are acceptable file types for printing?

We accept only PDF PSD AI format files that have the 300 DPI (dots per inch) minimum.

Q. How can I order customize boxes for me?

As we are specialized in customization of boxes so it’s not a big deal for us. Our expert’s designer’s team is available in order to design layouts according to your requirements. So ordering custom boxes is just on few clicks for you, get your own artwork, customized printed boxes.

Q. What is The Custom Boxes-UK order procedure?

We have 5 easy step order procedure, just follow and get the print ready your own artwork customized packaging solutions just within 8 to 10 business days after approval in specification sheets.

1.    Submit your quote request on the website.

2.    Email us your artwork or upload or attach with the quote.

3.    Approval and digital proof of your design.

4.    Clear the payment.

5.    Get boxes at your door step.